Buy Back Policy

We offer a Lifetime Buy Back on all purchases* made from PURL within India. You can avail yourself of Lifetime Exchange & Buy Back by presenting your purchase at a store or by raising a request online. The exchange/buy-back value will be calculated as follows:

0 to 6 months from the date of purchase: 50% of the purchase value will be credited to your PURL account.

6 to 12 months from the date of purchase: 25% of the purchase value will be credited to your PURL account.

After 12 months from the date of purchase: 15% of the purchase value will be credited to your PURL account.

The product must be self-shipped to the PURL office in Jaipur.

For sterling silver hallmarked jewelry, if the hallmark certificate is missing, a standard deduction of ₹200 will be applied per certificate.

If you choose to avail of the Lifetime Buy Back option, the final buy-back value will be loaded as PURL Cash in your PURL account after the Quality Check (QC). The PURL Cash will be valid for 365 days and can be used to purchase any product from our online store.